Data Tracking Policy
At Lixelon, we believe in complete transparency about how we collect information when you visit our educational platform. This policy explains what tracking technologies we use, why we need them, and how you can control what data gets collected during your learning journey. We've written this in plain language because legal documents don't have to read like they were drafted in the 19th century.
When you access our courses, watch instructional videos, or interact with learning materials, various technologies help us understand what's working and what needs improvement. Some of these are essential for the platform to function properly—without them, you literally couldn't log in or save your progress. Others help us personalize your experience or figure out which features students actually use versus which ones just take up space.
Last Updated: December 2024
Why We Use Tracking Technologies
Tracking technologies are small pieces of code and data storage mechanisms that record information about how you interact with our website. Think of them like breadcrumbs that help us understand your path through the learning platform. The most common type you've probably heard of are cookies—tiny text files stored on your device—but we also use web beacons, local storage, and similar tools that serve different purposes.
Some tracking is absolutely necessary for core functionality. When you log into your account, we need to remember who you are as you navigate between different course pages. If we couldn't track your session, you'd have to re-enter your credentials every single time you clicked on a new lesson. Session identifiers allow us to maintain your authenticated state, remember items in your course cart, and keep track of which modules you've completed.
Functional trackers make your experience smoother and more personalized. These remember your preferences like video playback speed, subtitle language choices, or whether you prefer dark mode for late-night study sessions. They also help us show you recommended courses based on subjects you've previously explored. Without these, the platform would feel frustratingly impersonal, as if it had amnesia every time you visited.
Analytical technologies give us insights into how students actually use the platform versus how we think they use it. We track metrics like which lessons have high completion rates, where students tend to drop off in a course, or which features rarely get clicked. This information is gold for improving the educational experience—it tells us where to focus our development efforts and which content formats resonate most with learners.
For targeting and customization, we collect data that helps us show relevant course recommendations and educational content tailored to your interests. If you've been taking business courses, we might highlight new entrepreneurship content rather than software development classes. This makes browsing more efficient and helps you discover learning materials that match your goals without having to dig through hundreds of unrelated options.
The data we gather benefits both you and us in tangible ways. Students get a platform that remembers their progress, adapts to their learning patterns, and surfaces relevant content at the right moments. We gain the knowledge needed to build better educational tools, identify technical issues before they affect large numbers of users, and create content that actually meets learner needs rather than just guessing in the dark.
Control Options
You have significant rights and control over tracking technologies under various privacy frameworks including GDPR and similar regulations. These laws recognize that your browsing data belongs to you, and platforms like ours need to provide clear ways to manage what gets collected. You can accept all tracking, reject non-essential categories, or pick and choose specific types based on your comfort level.
Most modern browsers give you direct control over cookies and similar technologies. In Chrome, you can find these settings under Menu > Settings > Privacy and Security > Cookies and other site data, where you can block third-party cookies or clear existing data. Firefox users should navigate to Menu > Settings > Privacy & Security, then scroll to the Cookies and Site Data section. Safari on desktop has cookie controls under Safari > Preferences > Privacy, and Edge users can access them through Menu > Settings > Cookies and site permissions.
When you first visit our platform, you'll see a consent banner that lets you manage your preferences across different categories. You can click "Customize" to see options for essential, functional, analytical, and targeting technologies. These settings can be adjusted anytime by clicking the privacy icon in the footer or accessing your account privacy dashboard. Changes take effect immediately, though you might need to refresh your browser for some adjustments to apply completely.
Disabling certain categories has specific impacts on your experience. Blocking functional cookies means the platform won't remember your video preferences, language settings, or customized dashboard layout—you'll get the default experience every visit. Rejecting analytical tracking doesn't affect your ability to use the platform, but it means we can't learn from your usage patterns to improve the service. If you disable targeting technologies, you'll still see course recommendations, but they'll be generic rather than personalized to your interests.
Third-party privacy tools can provide additional layers of control. Browser extensions like Privacy Badger or uBlock Origin automatically block many tracking technologies, though they can sometimes interfere with legitimate platform functionality. We recommend reviewing which domains these tools block and whitelisting our primary educational content servers if you experience issues accessing lessons or submitting assignments.
Finding the right balance between privacy protection and platform functionality matters especially in learning environments. Complete blocking might seem appealing, but it can break important features like progress tracking, collaborative tools, or adaptive learning systems that adjust difficulty based on your performance. Consider enabling essential and functional categories while being more selective about analytical and targeting options.
Other Important Information
We retain different types of tracking data for varying periods based on their purpose. Session cookies expire when you close your browser, while preference cookies might last up to two years so your settings persist across visits. Analytical data gets aggregated and anonymized after 90 days, making it impossible to connect back to individual users. When data reaches the end of its retention period, our systems automatically delete it through scheduled cleanup processes.
Technical and organizational security measures protect collected data from unauthorized access. We encrypt data transmission using TLS protocols, store information on secured servers with access controls, and regularly audit our systems for vulnerabilities. Staff members who handle tracking data receive privacy training and can only access information necessary for their specific roles. We also maintain incident response procedures in case a security issue ever occurs.
Tracking data sometimes gets combined with information from other sources to create a more complete picture. For example, we might connect anonymous browsing patterns with course enrollment records to understand which free preview lessons lead to paid course purchases. This integration happens only with data you've provided directly or that we're legally permitted to combine, and we never purchase tracking data from third-party brokers.
Our compliance efforts span multiple regulatory frameworks including GDPR, CCPA, and COPPA. We regularly review new privacy legislation and update our practices accordingly. Internal audits check that tracking technologies align with our stated policies, and we maintain documentation demonstrating compliance with applicable requirements. When regulations conflict across jurisdictions, we generally apply the most protective standard to all users.
Special protections apply to younger learners and educational contexts. If we know a user is under 13, we disable all non-essential tracking and don't create behavioral profiles. Teachers using our platform in classroom settings can request restricted tracking modes that limit data collection to only what's needed for educational purposes. We take particular care with any data that could reveal information about students' learning difficulties or academic performance.
Policy Revisions
We review this policy at least annually and update it whenever we introduce new tracking technologies or change how existing ones work. Major updates trigger immediately when we add features that collect substantially different data. Minor clarifications or formatting improvements might happen more frequently without formal announcements. All versions include the revision date at the top so you can tell when changes occurred.
For significant changes, we'll notify active users through email and display a prominent banner on the platform for at least 30 days. The notification explains what changed and links to both the new policy and a summary highlighting key differences. You can also access our policy archive to compare previous versions side-by-side, though we don't maintain this for minor formatting updates.
Policy updates take effect 30 days after publication for substantial changes, giving you time to review modifications and adjust your preferences accordingly. During this window, the previous policy remains in force. If you continue using the platform after the effective date, we'll interpret that as acceptance of the updated terms. Changes required by law or security patches might take effect immediately with shorter notice periods.